When faced with the need fordownsizing, the Henry Ford Health System (HFHS), a US healthcare provider and winner of the 2011 Malcolm Baldrige National Quality Award, leveraged its size and integration to redeploy talent internally. Adverse impact analyses were conducted and HFHS matched individuals to positions that were specifically suited to their qualifications and talents. Displaced employees were assisted with resume development, interview techniques, and career counselling. Displaced emplo...

BPIR Categories

9.3.6 Restructure & rightsize workforce
9.3.8 Dismissal and providing outplacement support

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