Transtec, a medium sized German manufacturer and distributor of computer systems, storage solutions, and computer accessories, acted on its belief that the internet was a tool which would radically change and improve businesses. Beginning In 1995, all business processes were reengineered, and workflows were analysed, documented and optimised. To communicate with business partners and customers, intranet, extranet, and internet applications were integrated, several information systems to give cus...

BPIR Categories

2.1.4 Assess new technology innovations
10.4.5 Manage external information & knowledge sharing
13.1 Develop and manage supplier/customer partnerships
5.5.3 Improve process/product performance
2.3.1 Identify, plan & map key processes

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