In 2002, with its corporate goal of giving every employee access to at least one training programme per year not being met, Teranet, a Canadian e-service solutions provider, implemented e-learning to complement traditional classroom training. E-learning was chosen after a needs assessment revealed that a greater variety of programmes were needed to be delivered in…

BPIR Categories

9.4.3 Deliver education and training
9.4.2 Develop education and training programs.

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