To cut costs, automate training processes, and enhance its ability to offer first class courses to associates, the Cincinnati Insurance Co. (CIC) introduced e-learning in 2000. An outside provider was sourced to deliver, track, and report on company internet training at a license fee for 5,000 users of about $75,000. In 2004 CIC offered 90 on-line courses to its staff out of the total of 150 courses offered. The on-line learning programmes reduced classroom time by 33% and eliminated travel expe...

BPIR Categories

9.4.2 Develop education and training programs.
9.4.3 Deliver education and training
15.4.2 Employee development & training

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