E-project management system leads to jump in efficiency

Great-West was experiencing high growth rates leading to IT bottle necks. The IT department was subsequently centralised and a Web based project management system was introduced. In order to manage the cultural changes associated with the introduction of the new system project management features were activated step by step as staff training progressed. When all of the features were finally brought to bear customers reported immediate improvements e.g. business units could log on at will to requ...