In 2006, the Sisters of Providence Health System, a not-for-profit US healthcare provider, stopped accepting paper resumes and applications and embraced the Internet as the driving engine for recruiting. By 2009 the Web site was seen as the greatest source of the organisation’s recruiting success, recruitment efficiency had improved and the time taken to hire a candidate had fallen by almost 20%....

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9.3.3 Recruit, select & hire employees

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