Although the Dorset, Devon and Cornwall Community Rehabilitation Company (DDC CRC), a UK provider of provides probation services only came into existence in 2014 its two predecessors had used the EFQM Excellence Model for a number of years and both were past Excellence award-winners. PDDC CRC set up a working group who divided up the…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
14.3.3 Implement an org-wide continuous improvemnt program

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