In 2012, Bosch Blaichach/Immenstadt Plant (BhP), a German automotive product manufacturer, adopted the EFQM model as the guideline for a conversion of the plant. Leadership involvement was secured and a smart and catchy communication process helped gain the support of employees. The EFQM model provided the framework for the strategy development process. A strategy core…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
14.3.3 Implement an org-wide continuous improvemnt program
14.3.6 Provide ideas management & innovation processes

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