To help secure its future a UK Charity carried out an organisational assessment using the European Excellence framework (EFQM). The process provided valuable insights and comparisons with best practice in many areas from leadership to performance measurement. Critical drivers for change were identified, the process model from which all services were delivered was defined, and…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
14.3.6 Provide ideas management & innovation processes
14.3.3 Implement an org-wide continuous improvemnt program

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X