A key measure of its electricity supply reliability, Bristol Tennessee Essential Services (BTES) a US utilities plus company, used the average service availability index. From 2014 to 2016 BTES outperformed All Utilities, Regional Utilities and Best in Class averages. BTES had an Index rating of 99.996% compared to the All Utilities rate of 99.98% in…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value

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