The Median Emergency Centre Arrival Time to Admit Bed at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, outperformed benchmarks while maintaining top decile patient satisfaction. Against the Hospital Compare National Average of 275 minutes, MHSL recorded averages of 224 minutes in 2013,…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.6.4 Market, selling & invoicing processes

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