To ensure emergency preparedness Advocate Good Samaritan Hospital (GSAM), a US community hospital and winner of the 2010 Malcolm Baldrige National Quality Award (Healthcare Sector), implemented a comprehensive Emergency Operations Plan, plus an Environment of Care Plan based on hazard vulnerability assessment (HVA) priorities and risks. GSAM set up Hospital Incident teams that included stakeholders with in-depth organisational knowledge. Processes were put in place to exercise readiness and eval...
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