Workplace Emergency Preparedness Activities results at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, demonstrated sustained benchmark leadership levels at 100% each year from 2012 to 2015. In 2014, MW became actively involved in a Local Emergency Preparedness Committee and started exercising with the IS department on the Disaster Recovery Plan. MW’s Integrated Contingency Plan was tested annually and included tabletop exercises. One ...

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12.6 Implement emergency response programs

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