The organisation rolled out its new procedure in July 2001 and its current benchmark absence rate measured by the number of working days lost was 3%. Line managers are responsible for contacting absent employees and conducting return-to-work interviews. In cases of persistent short-term absence meetings are triggered to examine the employee’s case and whether they should be referred to the organisation's occupational health advisor. To deal with their responsibilities, line managers are given ...

BPIR Categories

9.4.6 Develop management/leadership competencies
9.8.1 Manage labour-management relationships.
9.6.2 Manage employee satisfaction
9.6.3 Develop work & family work/life support systems

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