The Teckwah Industrial Corporation of Singapore, a Printing & Packaging provider and winner of the 2011 Singapore Business Excellence Award, used the overall staff attrition rate as a proxy indicator for employee satisfaction. From 2008 to 2011 Teckwah performed well against its target of 3% and against the national average. In 2008 Teckwah had an…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.5 Employee recruitment, retention, succession plans

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