The employee compensation programmes at Mercy Health System (MHS), a US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), emphasised healthcare service excellence and quality. MHS's staff performance management rewarded and recognised performance that contributed to achievement of department and system-level action plans, and programmes linked compensation to…

BPIR Categories

9.5.4 Develop & manage base & variable compensation
9.5.5 Manage reward & recognition programs

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