When a software engineer for a US process control company rated his prior experience working in a chemical process plant that used the company's software as a resource that was valuable but not rare, further investigation revealed that the engineer had more in-depth knowledge of customer requirements than other engineers in the company. As his experiences were difficult to imitate because labour agreements and safety regulations prevented peers from gaining similar job experience, his manager co...

BPIR Categories

9.4.5 Develop functional/process competencies
9.2.3 Define work competencies

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