After a human resource manager for a US manufacturer described her knowledge of best practices in HR as valuable but not rare, the resulting discussion led to the understanding that her well-honed knowledge of HR practices was both valuable and rare. However, the organisation realised that the resource was not being leveraged and this led to the manager being frustrated. With the feedback she received the manager had to decide whether to leverage her knowledge better within her current situation...

BPIR Categories

9.4.5 Develop functional/process competencies
9.2.3 Define work competencies

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