The learning and development needs at the Hwa Chong Institution (HCI), an independent Singapore school and winner of the 2010 Singapore Quality Award for Business Excellence, were determined via an annual Learning Needs Survey (LNS). Training needs were met in a number of ways, including: 1. A customised programme on leadership for managers. 2. A…

BPIR Categories

9.4.2 Develop education and training programs.
9.4.3 Deliver education and training

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