Employee development at Freese and Nichols (F&N), a US engineering consultancy and winner of the 2010 Malcolm Baldrige National Quality Award, was focussed on helping employees perform multiple functions within their chosen disciplines. Training to support goals and action plans was defined by the Training Manager and included in the HR Annual Operating Plan. Course offerings were based on strategic actions and input from Group Managers as a result of the Individual Development Plans (IDPs) dev...

BPIR Categories

9.4.2 Develop education and training programs.
9.4.1 Align employee & organisation development needs

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