Employee Development at an award winning Internet-based retailer

Employee development at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, was provided through the Performance Management processes that included 360 reviews (for salaried Employees), performance reviews, individual development plans and process training. The Leadership Development and Succession Planning processes identified future leaders of the…

BPIR Categories

9.4.1 Align employee & organisation development needs
9.4 Develop and train employees