The Learning and Development System (LDS) at Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, was a comprehensive 9-step process that supported organisational performance improvement, organizational change, and innovation . In Step 1, learning and development needs were identified through annual skills/competencies evaluations, individualized…

BPIR Categories

9.4.2 Develop education and training programs.
9.4.6 Develop management/leadership competencies

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X