Concordia Publishing House, a US religious publisher and winner of the 2011 Malcolm Baldrige National Quality Award, addressed employee learning and development from both a corporate and individual perspective. A Corporate Learning & Development Plan was developed, budgeted, and managed by HR as part of the annual HR Plan, and written during the Strategic Planning Process in support of the Business Plan. The HR Plan included a needs assessment focussed on the preservation of current, and develop...

BPIR Categories

9.4.9 Assess individual/team training needs
9.4.1 Align employee & organisation development needs

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