To make learning a part of everyday life Providence Health Care (PHC), a Canadian healthcare organisation, made a very strong commitment to training, education, ongoing development and succession planning in its people strategy. Responsibility for training was spread throughout the organisation and: 1. Staff were encouraged to seek outside training opportunities for skill or leadership development. 2. Established regular quick meetings of staff in a unit to bring up concerns and identify solutio...

BPIR Categories

9.4.2 Develop education and training programs.
9.4.5 Develop functional/process competencies
9.4.7 Develop team competencies
9.1.3 Develop human resource strategy

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