Concerned at an increasing dissatisfaction and loss of key trainers, the Productive Training and Education Consultants (PTEC), an Indian Training Company, conducted a three day trainers' retreat to explore issues of quality, personal motivation, and high staff turnover. The retreat resulted in the implementation of a PTEC personal knowledge and competency development system for all trainers. A Directory of Trainer Competencies was compiled and financial and non-financial rewards for trainers wou...

BPIR Categories

9.10.1 Retain human capital
9.4.7 Develop team competencies

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