The learning and development system at Medrad Inc, a US medical devices manufacturer and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), incorporated an integrated approach that identified and assessed organisational and employee needs, determined associated actions, and ensured continuous leaning and improvement. Learning and development needs were identified during the strategic…

BPIR Categories

9.4.1 Align employee & organisation development needs
9.4.2 Develop education and training programs.

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