Diversity policies at Mercy Health System (MHS), a US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), were designed to ensure work systems treated employees fairly, regardless of differences in age, gender, sexual orientation, ethnicity, and other diversity factors. Ethnicity was an important component and MHS labour force ethnic diversity rates in 2006 exceeded the Wisconsin rates at all employee categories: Managers 3.25% versus Wisconsin...
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