Employee empowerment and involvement

In 1998, Criterion Group Ltd, a well established company that manufactures and markets (70% export) home and office furniture, was interviewed by a 'Best Practice ' survey team regarding it's employee practices. The Criterion leadership has instilled a proactive approach to employee training and development within it's production workforce: Cell leaders are given authority for planning and recruiting workers within their cell, and regular cell meetings are held where staff can discuss problems ...