To improve human productivity through employee engagement the US Postal Service (USPS) incorporated engagement into its Executive Foundations course to show leaders that engaging employees was beneficial to improving productivity. On the course executives were encouraged to challenge, inspire, appreciate their employees and make work meaningful for them; encouraged to ensure they had open communications…

BPIR Categories

9.6.2 Manage employee satisfaction
8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback

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