Annual employee engagement surveys at The Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), revealed that ARDEC exceeded the Best-In-Class benchmark from the Hogan Centre for Performance Excellence of 80% employee engagement for each of…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.6.14 Benchmarking/performance measurement/survey design

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