Employee engagement measures at Momentum Group (MG) a US Fabrics Manufacturer and winner of the 2016 Baldrige National Quality Award, included scores from third-par-ty employee surveys, employee turnover, employee exit interview results and the number of recognition touch points conducted each year. Recognition touch-points captured moments when employees recognised each other for going above and…

BPIR Categories

9.6.2 Manage employee satisfaction
9.6.1 Survey/assess employee satisfaction/morale
9.7.1 Encourage employee involvement and feedback

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