An indicator of employee engagement at Charleston Area Medical Centre (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, was the percentage of employed Physicians reporting CAMC was a good organisation to work for. Compared to Healthcare Performance Solutions top 10% benchmark, CAMC scored 4.05 on a 1-5 point scale…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.6.16 Governance/stakeholder trust in senior leaders

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