When a 2011 employee engagement survey revealed significant concerns about levels of engagement as well as mistrust about the survey itself, the United Learning Trust, a UK based education charity, rose to the challenge. As only 46% of employees had responded to the 2011, Staff Survey Ambassadors were appointed to manage the more heavily promoted…

BPIR Categories

9.6.2 Manage employee satisfaction
9.7.2 Provide mechanisms for internal communication

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