From 2100 to 2018, Overall Employee Engagement levels at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, were at excellent level with increasing trends. On a 1 - 5 scale MHSL recorded a score of 4.3 in 2011, 4.5 in 2015 and 4.45…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction

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