To address a high turnover rate E Federal Credit Union, a US Credit Union, focussed on better engaging its work force. The firm: 1. Defined employee engagement as meaning the emotional ties or connections employees had with their place of employment. 2. Made employee engagement a key result area. 3. Incorporated an online pre-employment test…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
9.6.2 Manage employee satisfaction
9.10.1 Retain human capital

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