After an annual employee survey gave low satisfaction ratings, the Technology Credit Union, a US Credit Union, recognised that creating an employee engagement culture was the answer and: 1. Established a Leadership Enrichment and Development (LEAD) programme. 2. Arranged for the CEO and other executives take orientation sessions and lead voluntary studies using such aids as 'books by engagement' experts. 3. Gave employees opportunities to meet one-on-one with the executives leading the sessions....

BPIR Categories

9.7.1 Encourage employee involvement and feedback
8.1.1 Leaders develop/manage org culture,vision&values
9.6.2 Manage employee satisfaction

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