The Pewaukee School District (PSD), a US school district and winner of the 2013 Malcolm Baldrige National Quality Award closely monitored employee involvement, engagement, communication and satisfaction. Over 90% of PSD employees consistently responded they had positive feelings of personal accomplishment. In 2010 93.3% of employees responded positively exceeding the federal employee average of 73.4% and PSD’s goal of 90%. In 2011 PSD achieved a 95.2% positive response compared to 73.9% and 9...

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction

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