From 2006-2008 workforce engagement grades at the US Veterans Affairs Clinical Research Pharmacy (VACSP), a US government clinical trial agency, exceeded the 75th percentile for all Gallup Professional, Scientific & Technical organisations. In 2006 VACSP achieved a grade of 4.1 against the Gallup 75th percentile of 4.1. In 2007 VACSP achieved a grade of of 4.4 against Gallup’s 4.2 and in 2008 a grade of 4.5 against Gallup’s 75th percentile of 4.0 for Professional, Scientific & Technical orga...