JUMBO, a Singapore based seafood restaurant chain and winner of the 2015 SPRING Singapore Quality Award for People Excellence used various platforms to reach out to listen to staff feedback on workplace matters. At the end of every cycle of appraisal, a meeting between HR and managers was held to communicate how subordinates felt about…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
9.9.1 Develop Human Resource Information System

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