Questback, a Norway based online survey and feedback software company, sought to create a strong, unified and inclusive culture and looked to its employees to help drive change. In 2015 the firm launched MySay, a continuous, feedback platform that allowed every employee to provide feedback and ideas on any subject, through a simple, mobile-friendly platform. MySay was organised around: employee engagement, customer processes, product offerings, and market and competition. Employees logged on, se...

BPIR Categories

9.7.1 Encourage employee involvement and feedback
9.7.2 Provide mechanisms for internal communication

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