The Singapore Civil Defence Force (SCDF), an emergency services provider and winner of the 2005 Singapore Quality Award, initiated an employee involvement strategy to foster a sense of employee ownership, commitment, involvement, and improve organisational performance. Participation was encouraged via a programme called SPICE (Staff Participating In Co-Employment Programme) that provided a structured framework. SCDF…

BPIR Categories

9.7.1 Encourage employee involvement and feedback

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