The Singapore Police Force (SPF), a law enforcement agency and winner of the 2007 Singapore Quality Award with special commendation, encouraged its staff to actively participate in work improvement teams (WITs). In 2005 over 1,400 WITs projects were completed. Results between 2003 and 2006 demonstrated SPFs success. Against a target of each staff member participating…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.3 Work org/job classification/teams/communication

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