Employee Involvement used to set and deploy strategic direction in a health care organisation

The Royal United Hospital, Bath NHS Trust (RUH), located in west England, is a 582-bed district general hospital employing some 2,200 full-time equivalent staff. In 1995 the Trust Executive Management Team began to develop a vision for the hospital and in the process the chief executive and director of personnel consulted across-section of approximately 200 Trust staff from all levels and all work areas of the organisation. The result was ‘RUH 2001’, a five-year collaborative patient care de...

BPIR Categories

9.7.1 Encourage employee involvement and feedback
2.2.4 Formulate and review business unit strategy