The Learning & Development strategy for building organisational capabilities at City of Fort Collins, Texas, a 2017 Baldrige National Quality Award recipient, focussed on four distinct areas: Core Development programmes, Key Transition programmes, Next Generation Leadership programmes and Ongoing Development. HR aligned identified training needs with the organisation’s core competency, strategic challenges and short- and…

BPIR Categories

9.4.1 Align employee & organisation development needs
9.4.2 Develop education and training programs.
9.4.3 Deliver education and training

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