The US Veterans Affairs CSP Clinical Research Pharmacy (VACSP), a US clinical trial agency, measured employee perception of its effectiveness as a learning organisation against all Veterans Affairs (VA) organisations in the Harvard Business School (HBS) Learning Organisation Perception results. VACSP outperformed all other VA organisations average ratings for Supportive Learning Environment (a grade of 5.9 against 5.7); Concrete Learning Processes and Practices (6.1 against 5.8). In a third cate...

BPIR Categories

15.4.2 Employee development & training

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