Employee – Psychological Contract in a local authority

Since 1999, Swale Borough Council has continued to implement new initiatives that benefit employees and the organisation. Communication is an important part of building a successful relationship and this is supported at the top with the Chief Executive's 'open door' policy. Managers are actively encouraged to communicate with, and recognise the contribution of, their staff, and a supportive, open management style helps foster a relaxed culture. Employee development is also very important with a ...

BPIR Categories

9.6.2 Manage employee satisfaction
9.8.1 Manage labour-management relationships.