SnackNation, a US snack delivery service, was quick to recognise its employees achievements. Each Friday afternoon, the entire team came together to recognise another team member's hard work during that week. Each team member stated who they wanted to "Crush," and one thing they were grateful for. The "Crush It Call" was an important way for people to learn about all the amazing work people from other departments were up to. Additional recognition came from the CEO on work anniversaries and birt...

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9.5.5 Manage reward & recognition programs

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