Employee Recognition Programme in a hotel chain

To support a new culture to 'put employees first' and 'one team, one hotel', Claridge's has introduced many employee recognition initiatives. One is the 'employee of the month' scheme where the winner receives 150 pounds in vouchers and the 'employee of the year' contest had a prize of a two-week Caribbean cruise in 2002. Other annual star awards recognise special achievements, such as the best smile and the most promising newcomer, but the pinnacle of the organisations recognition strategy is '...

BPIR Categories

9.5.5 Manage reward & recognition programs
8.2.2 Create an environment for empowerment/innovation