To celebrate employee success, Typeform, a Spanish online software service company, drew on a kind of internal play book with a list of values and guiding attributes. One of the things on the list was to "celebrate with spontaneous applause". Whenever someone did something noteworthy, however big or small, anyone could start a round of applause. The whole office joined in. Whilst most people would have no idea why they were applauding, the person receiving the applause did. The tradition provide...

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9.5.5 Manage reward & recognition programs

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