Hill Country Memorial (HCM), a US community hospital and winner of the 2014 Baldrige National Quality Award, achieved the 97th percentile in its peer group for Employee Recommendation as an employer, and outperformed 94% of Baldrige recipient organisations in the Press Ganey (PG) Baldrige peer group. In 2013 HCM scored 90% compared to the PG…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.5 Employee recruitment, retention, succession plans

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.